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On Crickexapp Responsible Gaming

Play for the fun of it, not to escape your problems. Crickexapp believes every player deserves to bet safely, mindfully, and responsibly.

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Our Responsible Gaming Tools

Features we offer to keep your betting in control on Crickexapp

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — but takes time to increase.

Loss Limit

Set a maximum loss amount for a given period in advance. Once you hit that limit, your bets are automatically stopped.

Session Limits

Decide in advance how long you want to play in one sitting. Your session will end automatically once that time is up.

Take a Break

24 hours to 6 weeks — take a break at any time. No bets can be placed during this period and your account will be temporarily suspended.

Self-Exclusion

Exclude yourself from the platform on a long-term or permanent basis. Once this option is activated, your account cannot be reopened.

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Section 1

1What does responsible gaming actually mean?

Responsible gaming means treating betting as a form of entertainment — not a source of income or livelihood. At Crickexapp, we believe every player should be aware of their own limits and enjoy the experience within those boundaries.

Online betting can be a healthy form of entertainment when it's done for fun. But when it becomes a habit or starts causing financial stress, it's important to seek help. Crickexapp is committed to always being by your side and ensuring a safe environment.

Our Responsible Gaming policy is built around the realities of life in Bangladesh. Many people start betting due to family pressure or peer influence — but knowing your own limits is what real responsibility looks like.

Remember: betting is always meant to be entertainment. There's always a risk of losing — only bet with money you can afford to lose without it affecting your family.

1.1 Why Responsible Gaming Matters

Online Sports Betting is growing fast in Bangladesh, and the passion for cricket is at an all-time high. In all that excitement, it's easy to lose track of your limits. Crickexapp wants you to enjoy every match — win or lose. That's why we're building Responsible Gaming not just as a policy, but as a culture.

1.2 Our Commitment

  • Age verification is mandatory for every registered user
  • All protection tools are free and easily accessible
  • Getting Help Quickly When Things Go Wrong
  • Marketing never targets you in vulnerable moments
  • Your Information Is Safe & Confidential
Section 2

2How to Use the Protection Tools

Log in to Crickexapp, go to your Profile Settings, and you'll find all the Responsible Gaming tools in one place. Here's a simple step-by-step guide to setting each one up.

Set a Deposit Limit

Profile → Set Limits → Deposit Limit → Enter Amount → Confirm

Set a Loss Limit

Profile → Set Limits → Loss Limit → Select Period & Amount → Save

Turn On Session Timer

Profile → Gaming Controls → Session Time Limit → Select Hours

Take a Break

Profile → Account → Take a Break → Select Duration → Confirm

2.1 Self-Exclusion Process

Self-exclusion is the most powerful protection tool available. If you feel that betting is having a negative impact on your life, this is the option to choose.

  • 1
    Go to Profile Log in and click the profile icon in the top right corner
  • 2
    Responsible Gaming Menu Go to the Responsible Gaming section
  • 3
    Choose Self-Exclusion Click the Self-Exclusion option and select a duration
  • 4
    Confirm Click the confirmation link sent to your email — it takes effect immediately
If you attempt to open a new account while self-exclusion is active, it will be automatically blocked. This is in place to protect you.
Section 3

3Warning Signs of Problem Betting

It's not always easy to tell when betting shifts from entertainment to a problem. If you're noticing the signs below, it's time to pay attention.

  • Placing more bets to recover losses — telling yourself you're just "chasing losses"
  • Betting is constantly on your mind and you're struggling to sleep or focus at work
  • You're hiding your betting from family or friends
  • Betting with money meant for essentials (food, children's school fees, rent)
  • You keep breaking your set limits or find yourself wanting to raise them
  • You've tried to stop betting but keep failing — no matter how many times you try
  • Lying about betting or taking on debt
  • Losing puts you in a bad mood and causes arguments with family
Seeing more than two or three of these signs in your own life? Pause for a moment. Read the support section below — you don't have to face this alone.
Section 4

4Verify Your Identity

Answer the following questions honestly — they'll only help if you're truthful. If you answer "yes" to most of them, consider reaching out for support.

1 Did you bet beyond your budget at any point last month?
2 Have you ever chased losses — betting more out of frustration or anger after losing?
3 Has a family member or loved one expressed concern about your betting?
4 Do you feel the urge to check the betting app while working or studying?
5 Do you feel restless or low when you're not betting?
6 Have you ever used savings or emergency funds to place bets?
7 Do you find yourself planning the next day's bets before going to sleep?
This is not a substitute for professional assessment. If you answered "Yes" to more than three questions, support@crickexapp.imto get in touch.
Section 5

5Simple Tips for Safe Betting

Responsible gaming doesn't mean giving up betting. It means playing smart. Build the habits below and betting will always stay enjoyable.

  • Set Your Budget in Advance — Decide how much BDT you're willing to spend on betting each week or month, and treat that as your hard limit.
  • Think of losses as the cost of entertainment — Just as you don't get a refund on a movie ticket, approach betting with the same mindset.
  • Bet With a Clear Head — Never place bets when you're angry, drunk, or emotionally overwhelmed.
  • Avoid Long, Unbroken Sessions — Take a short break every hour or so — stretch, go for a walk, or grab a cup of tea.
  • Keep Other Hobbies Too — Don't let betting crowd out everything else — keep spending time with family, staying active, and pursuing other interests.
  • Know When to Stop on a Winning Streak — Knowing when to stop — even on a good day — is the mark of a responsible player.
  • Don't turn betting into a career — The dream of becoming a professional bettor isn't realistic. Keep it strictly as a form of entertainment.
Section 6

6Protection of Minors

Crickexapp strictly does not serve anyone under the age of 18. Age verification is mandatory at registration, and additional documents may be requested if there is any doubt.

6.1 Advice for Parents

If there are children or teenagers in your household, take the following steps:

  • Use parental control software on your devices
  • Keep your Crickexapp account password private
  • Make sure children are aware of the risks associated with betting sites
  • If you share a device, clear your browser history and any saved passwords

If you suspect a minor has accessed your account, immediately support@crickexapp.im-. We'll take prompt action.

Section 7

7Where to Find Help

You're not alone. Seeking help for a betting problem isn't a sign of weakness — it takes real courage. Alongside Crickexapp's own support, external organisations are also available to help.

Crickexapp Support

24/7 Live Chat or support@crickexapp.im Contact us by email

National Mental Health Helpline

Bangladesh National Mental Health Helpline: 16789

Family & Friends

Tell someone you trust. Support from the people closest to you is the most powerful tool there is.

Professional Advice

Consider seeing a mental health professional or counsellor — it's completely normal.

Reach out to our dedicated team for any responsible gaming concerns: support@crickexapp.im — We listen without judgment.

Play Responsibly, Play Enjoyably

Register with Crickexapp and begin your betting journey on Bangladesh's safest Sports Betting platform — fully and responsibly.

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