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Crickexapp's Terms & Conditions

Please read the following terms and conditions carefully before using this platform. They define your rights and responsibilities.

Last Updated: January 2026

Key Terms at a Glance

Be aware of these six key points before using Crickexapp

Age verification is mandatory

Crickexapp is strictly for users aged 18 and above. Providing accurate information at registration is mandatory — failure to do so may result in account closure.

Payment Policy

All deposits and withdrawals must go through verified accounts. Third-party payments and cryptocurrency are not accepted.

Bonus Terms & Conditions

Each bonus offer comes with specific wagering requirements. Please read the relevant terms carefully before claiming a bonus.

Account Suspension Policy

In cases of fraud, multiple accounts, or terms violations, Crickexapp reserves the right to immediately suspend the account.

Data Protection

Your personal information is fully encrypted and is never sold or shared with any third party.

Responsible Gaming

Crickexapp is committed to responsible betting. Set a deposit limit or self-exclusion if you need to take a step back.

Section 1

1General Terms & Applicability

These Terms and Conditions ("Terms") apply to your use of the Crickexapp platform (crickexapp.im). By accessing the platform, registering an account, or using any of our services, you are deemed to have automatically accepted these Terms.

Crickexapp is an internationally licensed online Sports Betting platform offering betting on cricket, football, tennis, kabaddi, and more. Our services are intended solely for individuals who are at least 18 years of age and for whom online betting is legally permitted in their country.

These terms may be updated at any time. We recommend reviewing them regularly — continued use of the platform after any changes constitutes acceptance of the updated terms.

1.1 Scope of Services

Crickexapp offers the following services:

  • Sports Betting — cricket, football, tennis, kabaddi, and more
  • Live Betting — place real-time bets on matches in progress
  • Lottery & Virtual Games
  • VIP Membership Program
  • Promotions & Bonus Offers

1.2 Language & Legal Validity

These terms and conditions are governed by the applicable laws as determined by Crickexapp. In the event of any conflict between translated versions and the original, the original version shall prevail. Crickexapp reserves the right to determine the governing law and jurisdiction for any disputes.

Section 2

2Account Registration & Eligibility

To register on Crickexapp, you must meet the eligibility requirements below. If a registration is found to have been completed without meeting these requirements, the account will be terminated and any deposited funds may not be refunded.

2.1 Registration Eligibility

  • Must be at least 18 years of age
  • You must provide accurate and truthful personal information
  • Each individual may register only one account
  • Online betting must be legally permitted in your country
  • Citizens of restricted countries are not eligible to register

2.2 Identity Verification (KYC)

Crickexapp follows a Know Your Customer (KYC) process for security and legal compliance. The following documents may be required before processing a withdrawal:

  • Copy of National ID (NID) or passport
  • Recent photograph (selfie with NID)
  • Proof of Payment Method Verification

2.3 Account Security

You are solely responsible for the security of your account. Never share your password with anyone. If you suspect any unauthorised access to your account, contact our support team immediately.

Operating multiple accounts is strictly prohibited. If confirmed, all accounts will be terminated and all balances and bonuses will be forfeited.

Section 3

3Betting Rules & Procedures

Before placing a bet on Crickexapp, please familiarise yourself with the rules below. The outcome of each bet is determined based on the official result of the relevant sport.

3.1 Bet Acceptance

  • Once a bet is confirmed, it cannot be cancelled
  • Bets placed due to a system error or technical issue may be voided
  • Crickexapp reserves the right to void any bet placed at incorrect odds
  • Bets placed after a match has started are only accepted as live betting

3.2 Betting Limits

Each market has a set minimum and maximum bet limit. These limits may vary depending on the event, market, and account type. VIP members enjoy access to higher betting limits.

3.3 Match Cancellation or Suspension

If a match is cancelled or postponed indefinitely:

  • In most cases, all bets are voided and stakes are returned
  • Bets may remain valid if the match resumes within 48 hours
  • Specific rules apply in certain cases — see the event page for full details

3.4 Odds Changes

The odds at the time a bet is confirmed are considered final. Crickexapp reserves the right to change odds at any time, but confirmed bets will not be affected.

Section 4

4Deposit & Withdrawal Policy

All financial transactions on Crickexapp are fully secure and transparent. We support Bangladesh's most popular mobile banking services, including bKash, Nagad, and Rocket.

4.1 Deposit Rules

  • The minimum deposit amount varies by payment method
  • Deposits must be made from a payment account registered in your own name
  • Deposits through third parties are strictly prohibited
  • Deposits are usually credited instantly; contact support if there is a delay

4.2 Withdrawal Rules

  • Withdrawals are only available to verified accounts
  • Withdrawals must be made using the same payment method used for the deposit
  • Standard withdrawals are processed within 1–3 business days
  • Minimum withdrawal amounts are determined by payment method
Withdrawals may be held until KYC is complete. Verify your account in advance to ensure faster processing.

4.3 Currency

Crickexapp supports transactions in Bangladeshi Taka (BDT). A conversion rate will apply for transactions made in other currencies.

Section 5

5Bonus & Promotion Terms

Crickexapp regularly offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions that must be followed.

5.1 Welcome Bonus

New members will receive a welcome bonus on their first deposit. Specific wagering requirements must be met before this bonus can be used.

5.2 General Bonus Terms

  • A specified amount must be wagered before any bonus can be withdrawn
  • Each bonus can only be claimed once — the same offer cannot be redeemed multiple times
  • Bonuses have an expiry date; any unused bonus will be forfeited after the specified period
  • Winnings from free bets are subject to wagering requirements before withdrawal
  • Crickexapp reserves the right to modify or cancel any bonus offer

5.3 Bonus Abuse

If abuse of the bonus system or any fraudulent activity is suspected, Crickexapp will investigate and may forfeit any bonuses and associated winnings.

Section 6

6Prohibited Activities

The following activities are strictly prohibited on Crickexapp. Violations may result in account closure and legal action.

  • Operating multiple accounts or using another person's account
  • Registering with false information or concealing your identity
  • Match fixing or betting using insider information
  • Artificial exploitation or abuse of the bonus system
  • Use of hacking, viruses, or malicious software
  • Using third-party betting bots or automated software
  • Money Laundering or Illegal Financial Activity

If prohibited activity is detected, Crickexapp may suspend the account and notify the relevant authorities without prior notice.

Section 7

7Responsible Gaming Policy

Crickexapp believes betting is for entertainment — not a source of income. That's why we encourage every member to develop healthy betting habits.

7.1 Our Tools

  • Deposit Limit — Set daily, weekly, or monthly limits
  • Loss Limit — Set a maximum loss limit for a defined period
  • Session Limits — Set a time limit on continuous betting sessions
  • Cooling-Off — Take a break from betting for a set period of time
  • Self-Exclusion — Exclude yourself completely from the platform

To use these tools, Responsible Gaming page.

Section 8

8Privacy & Data Protection

Protecting your personal data is Crickexapp's top priority. We only collect information that is necessary to provide our services.

  • Your data is never sold to third parties
  • All data is secured with 256-bit SSL encryption
  • You may request to view or delete your personal data at any time
  • Information may be disclosed to relevant authorities when required by law

For more details, visit our Privacy Policy Read.

Section 9

9Dispute Resolution Process

If you have a complaint regarding a bet outcome or a financial transaction, please follow the process below.

  1. First, contact our support team via email or live chat
  2. A response will be provided within 7 business days of the complaint date
  3. If the issue remains unresolved, you may escalate it for higher-level review
  4. If no mutual agreement is reached, the dispute will be resolved through the licensing authority
To file a complaint, email us at: support@crickexapp.im
Section 10

10Changes to Terms & Their Effect

Crickexapp reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a platform notification.

Continued use of the platform after changes take effect will be considered acceptance of the updated terms. If you do not agree to the revised terms, please stop using the platform and submit a request to close your account.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. Any delay or failure by Crickexapp to exercise a right shall not be construed as a waiver of that right.


Read the Terms? Get Started Now

Register with Crickexapp and enjoy a safe, transparent betting experience. Our rules are straightforward and our processes are clear.

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